Salesforce Agentforce: Email and MCP
Agentforce is Salesforce’s platform for AI agents. Salesforce describes it like this:
Build and customize autonomous AI agents to support your employees and customers 24/7, including full integration with the Salesforce ecosystem.
At a glance
| Salesforce Agentforce | |
|---|---|
| Made by | Salesforce |
| Built for | Companies that run on Salesforce |
| Service agents answer email that arrives through Email-to-Case | |
| Custom connections | Admins register external MCP servers in Agentforce Registry (Trailhead) |
Add more mailboxes with Revdoku
Agentforce admins register external MCP servers in Agentforce Registry. If your org can register a server that uses OAuth sign-in, add Revdoku at https://mcp.revdoku.com to give your agents separate mailboxes that they read and reply from, and that other AI agents can use too.
More AI agent platforms and how they handle email
Email address
for your AI agent
[email protected] address
to receive emails, send replies
and store attachments and files.
- Built-in virus, malware and spam filter
- Built-in AI screening against prompt injection
- Built-in secure file storage
- Read, send, manage via API, MCP, CLI
From $4.99/mo · 30-day money-back guarantee
or Try free: 1 mailbox, replies only to you, no card
Frequently Asked Questions
What is Agentforce?
Agentforce is Salesforce’s platform for building autonomous AI agents for employees and customers, connected to Salesforce data.
How do Agentforce agents handle email?
Service agents work on customer email that arrives through Email-to-Case routing addresses.
Can Agentforce use a Revdoku mailbox?
If your Salesforce admin can register an MCP server with OAuth sign-in in Agentforce Registry, Revdoku can be added at https://mcp.revdoku.com.