> Salesforce Agentforce builds AI agents for employees and customers. See how they handle email and where Revdoku mailboxes fit.

# Salesforce Agentforce: Email and MCP

[Agentforce](https://www.salesforce.com/agentforce/) is Salesforce's platform for AI agents. Salesforce describes it like this:

> Build and customize autonomous AI agents to support your employees and customers 24/7, including full integration with the Salesforce ecosystem.

## At a glance

| | Salesforce Agentforce |
|---|---|
| **Made by** | Salesforce |
| **Built for** | Companies that run on Salesforce |
| **Email** | Service agents answer email that arrives through Email-to-Case |
| **Custom connections** | Admins register external MCP servers in Agentforce Registry ([Trailhead](https://trailhead.salesforce.com/content/learn/modules/mcp-for-agentforce-quick-look/discover-mcp-for-agentforce)) |

## Add more mailboxes with Revdoku

Agentforce admins register external MCP servers in Agentforce Registry. If your org can register a server that uses OAuth sign-in, add [Revdoku](/mcp/) at `https://mcp.revdoku.com` to give your agents separate mailboxes that they read and reply from, and that other AI agents can use too.

[More AI agent platforms and how they handle email](/platforms/)

Email address
for your AI agent

youragent@yourdomain.com address
to receive emails, send replies
and store attachments and files.

Built-in virus, malware and spam filter

Built-in AI screening against prompt injection

Built-in secure file storage

Read, send, manage via API, MCP, CLI

Create mailbox
From $4.99/mo · 30-day money-back guarantee

or Try free : 1 mailbox, replies only to you, no card

## Frequently Asked Questions

### What is Agentforce?

Agentforce is Salesforce's platform for building autonomous AI agents for employees and customers, connected to Salesforce data.

### How do Agentforce agents handle email?

Service agents work on customer email that arrives through Email-to-Case routing addresses.

### Can Agentforce use a Revdoku mailbox?

If your Salesforce admin can register an MCP server with OAuth sign-in in Agentforce Registry, Revdoku can be added at https://mcp.revdoku.com.

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